RETURNS AND EXCHANGES
We do not offer refunds - so please choose carefully.
Holiday Returns & Exchanges Policy
To make gifting easier, we’re offering extended returns and exchanges for the holiday season.
Any item purchased in November or December can be returned or exchanged until mid-January.
Standard Policy
Outside of the holiday period, returns and exchanges may be requested within 28 days of purchase. Store credit issued for returns never expires.
Eligibility Requirements
To qualify for a return or exchange, your item must:
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Be unused and in the same condition it was received
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Include all original packaging
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Be accompanied by proof of purchase
Need Assistance?
Our team is always happy to help - email us at info@nevermiss.au
Additional Information
This policy also applies to orders not yet shipped and gift card purchases.